News & Events

June 17, 2010

Intuit Inc. blamed a snafu during a maintenance procedure for a prolonged website outage that left consumers and small businesses without access to online versions of the company’s accounting and tax software.

Intuit’s products include TurboTax, Quicken, and the QuickBooks accounting program used by many small businesses. The three online services associated with those products went offline Tuesday evening and were unavailable for about 24 hours. By midday Thursday Intuit’s website and its online services were back online.

In a post on its site, Intuit’s said a preliminary investigation indicates the outage was caused by “a routine maintenance procedure” and apologized for the disruptions.

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